Jira Service Desk Components. Jira Service Desk is primarily used as a service solution, from asset management to DevOps. After you complete the JIRA Service Desk integration, you can right-click a Situation and select Open JIRA Service Desk Issue from the contextual menu.
Keep your employees and users in the loop so they can keep track of. If you already use JIRA to manage issues for your software JIRA Service Desk brings all the best of JIRA together with an intuitive user interface, powerful SLA support, customisable queues, automated. Jira service desk provides you a friendly way to accept tickets from the customer.
Jira Service Desk Cloud is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
It is the fastest growing product in Atlassian's portfolio. Последние твиты от Jira Service Desk (@JiraServiceDesk).
JIRA Service Desk adds an additional layer to a standard JIRA project, allowing for features like an external customer portal to log requests—which don't require additional licenses—and SLA tracking. Jira Service Desk, launched six years ago to help IT teams track and resolve service requests quickly, has since been integrated with the Australian software company's portfolio of apps, such as Confluence, as well as third-party apps like Slack. Jira Service Desk is the most popular tool in managing requests from users.