Jira Service Desk Project Types. You can group request types to make it easier for customers to find what they need in your Jira Service Desk. Even though it's a great ITSM software, it needs a range of apps available on the Atlassian Marketplace to extend its functionalities.
JIRA Service Desk adds an additional layer to a standard JIRA project, allowing for features like an external customer portal to log requests—which don't require additional licenses—and SLA tracking.
Please let us know what you require… Getting started with Jira Service Desk is a matter of minutes on the cloud.
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Here is a list of predefined structures that are used throughout Power Scripts with specific routines for Jira Service Desk. Take a look at this blog for a brief discussion on. Just select Request Type and you will be able put.
