Auto Assign Jira Service Desk

Auto Assign Jira Service Desk. Agents can select from created queues, which are based on JQL (Jira Query Language) queries, based on their current load, scope, expertise, and capacity rather than relying on the system to assign. Auto-Assign Issues for Service Desk balances the load among your team by assigning to whoever has the fewest active issues.

Automation for Jira | Atlassian Marketplace (Lawrence Freeman)

What does being a Jira Service Desk admin say about you? Jira Service Desk is a collaborative IT service desk with a powerful ticketing system, a self-service knowledge base, and real-time reporting. Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management.

Organizations are groups of customers and customers can be members of multiple organizations.

How can I auto-assign issues in Jira Service Desk?

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Solved: Assign sub-tasks automatically

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3 simple actions to extend Jira Service Desk workflows

Xporter is available on JIRA Service Desk organizations directly from Customer Portal. It means that you've invested in one of the most collaborative ITSM solutions on the You can integrate Insight with your Jira Service Desk by creating custom fields which pull information regarding assets. Jira Service Desk's reporting features create dashboards that provide performance metrics to enable.