Jira Service Desk Multiple Portals. It's ITIL compliant for Request, Incident, Problem and Change management. Jira Service Desk has several native features that allow you to maintain your brand's look and feel by using your Link to multiple Confluence spaces.
Each service desk project in Jira Service Desk comes with its own customer portal with configurable request types. When choosing an IT service desk to provide ongoing support, Jira Service Desk is always one of the most popular options on the list. It's ITIL compliant for Request, Incident, Problem and Change management.
It is possible to utilize your existing infrastructure to inject js into the service desk portal to fill in custom fields.
The Jira Service Desk allows you to add an approval step to a status in a workflow, in case approval is needed Xporter is available on JIRA Service Desk organizations directly from Customer Portal.
In this course, instructor Robert Anthony shows JIRA administrators not only how to use these features. Jira Service Desk is the most popular tool in managing requests from users. Customers my team adds to the project. ***Note: When I flip this over to "Anyone can send a request.