Jira Service Desk Hidden From Portal

Jira Service Desk Hidden From Portal. Hey it will Hide all the request type, but how about the project name that are already listed on the main If you remove everybody from the Service Desk Customer Role it should remove it from the portal. In this post we will show how configure and customize it, using.

How to locate the Jira Service Desk Customer Portal public ... (Alexander Cummings)

Jira Service Desk has several native features that allow you to maintain your brand's look and feel by using your own color scheme or request type icons. Jira Service Desk needs no introduction. Users see related knowledge base entries from the request portal which free up agents.

The users who will make this call will need to have the.

JIRA Service Desk adds an additional layer to a standard JIRA project, allowing for features like an external customer portal to log requests—which don't require additional licenses—and SLA tracking.

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You can only suggest edits to Markdown body content, but not to the API spec. I believe this can be accomplished via request type permissions and I just need time to explore it more. Jira Service Desk is a service management software built for the future that connects and supports IT and businesses through fast, accountable resolution of customer requests.