Jira Service Desk Auto Assign Round Robin. Automate ticket assignment, Round Robin or Load Balance way - Choose from Round Robin or Load Balancing Create custom workflows to assign incoming tickets in the service desk and exclude technicians from Ticket Auto Assign. This is done by one of the members of the team or based on predefined rules or conditions created using Workflow Automator.
Upon ticket resolution, most companies send out a mundane, plain-text. Automation can help with With JIRA Service, too, by helping teams provide a better service. In this post we will show how configure and customize it, using.
Automation can help with With JIRA Service, too, by helping teams provide a better service.
Jira Service Desk is a solid helpdesk entry for midsize and even large businesses.
Login to your support portal as an Administrator or Supervisor. You can only suggest edits to Markdown body content, but not to the API spec. Round Robin is a service that automatically assigns tickets to the agents in a round robin fashion.