Etsu It Help Desk. We manage and support the applications that enable you to get work done. Requests that cannot be resolved by Help Desk technicians are escalated to the next level of support for specialized assistance.
We provide technology support for UNLV faculty, staff, and currently enrolled students. Service is available to all ETSU students, faculty, and staff. Learn how to respond to common help-desk requests and run an IT help desk from a local or remote location.
Requests that cannot be resolved by Help Desk technicians are escalated to the next level of support for specialized assistance.
An IT help desk is a software that helps users solve their problems through a single (or multiple) point of contact.
The Student Union IT Help Desk location is closed any time the Student. The ITS Help Desk provides wireless access assistance for all faculty, staff, and students using the ETSU wireless network. IT Help Desk is essentially the department that provides assistance with an issue.