Jira Service Desk Queue Sorting. The problem is that agents can't change the sort themselves (I. Good integration with enterprise vendor Atlassian's other products as well as ample customizability and advanced reporting make this a platform worth considering.
If you already use JIRA to manage issues for your software JIRA Service Desk brings all the best of JIRA together with an intuitive user interface, powerful SLA support, customisable queues, automated.
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Good integration with enterprise vendor Atlassian's other products as well as ample customizability and advanced reporting make this a platform worth considering. Built on JIRA workflow engine, it connects IT to your business through fast, accountable resolution of customer requests. The official Jira integration service by Zendesk provides streamlined collaboration experience for your support and engineering teams by bringing The integration service consists of a Zendesk Support app, a Jira app, and a middleware that provides backend functionalities and data storage for apps.
