Jira Service Desk Canned Responses. JIRA's web interface is intuitive and easy to grasp. With the bookmark, split screen, and form pane tab features, users can easily customize.
JIRA Service Desk users or agents can connect to the same source and edits need to be made Canned (prefabricated) responses. It is possible to utilize your existing infrastructure to inject js into the service desk portal to fill in custom fields. Jira Service Desk helps enterprises to provide excellent customer service experience and supports their long-term growth initiatives.
The platform has proven itself as an excellent tool for improving customer support.
Align your service desk and development teams using Jira Cloud integration with Service Desk.
Here are some limited examples for scripting JIRA Service Desk. If your organization is already using. I did this myself and attached my jar file with the edited xml config file and a associated js file. (renamed it t.