Jira Service Desk Email Notifications. We are not getting any at all. Our problem is with e-mail notifications.
Customize internal notifications in next-gen service desks. Jira Service Desk supports Webhooks, which let you create a push notification tied to a specific event. We are not getting any at all.
Jira Service Desk is a collaborative IT service desk with a powerful ticketing system, a self-service knowledge base, and real-time reporting.
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Specifying Jira groups to notify, in Jira. And You can confirm the ticket has been issued to JIRA Service Desk. Creating and deploying required Apex triggers, in Salesforce.