Jira Service Desk Request Participants. If you prefer to use the Jira's search API, given that you're looking for issues that the user is a participant of, try adding this in your JQL "Request Since you're concerned with Jira Service Desk (JSD), you might want to try the following JSD specific REST APIs depending on which deployment. Getting your customer request types right is a big deal.
The logic would be the same than add or remove watchers.
Transition issues that are past due.
JIRA Service Desk: Managing access to your service desk ...
Solved: "Delete" option of the "Share with" section of the...
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Atlassian annoncerer JIRA Service Desk 2.2 - Translucent
Baseline Jira Fields List - Strategy for Jira®
Raley Email Notifications for Jira / JSD | Atlassian ...
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Notification for "Request Participants"
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JIRA Service Desk for HR Service Management – The Trade ...
Raley Email Notifications for Jira / JSD | Atlassian ...
Jira Service Desk custom fields - eazyBI for Jira
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Out of the box, Jira Service Desk comes with an automation tool. Once created a comment (e.g., using "New comment" virtual field), you can use virtual field "Last comment's visibility restriction" for setting visibility restriction. To manage Jira Service desk issue visibility in customer portal, it would be great to have a post function to add or remove users from Request Participants custom field.
