Jira Service Desk Linked Issues

Jira Service Desk Linked Issues. So, when a development team progresses with their fix, your customers are kept up to date. This rule comments on your incident record about the status of a linked Jira issue.

Jira Service Desk Integration | Device42 Software (Dennis Gilbert)

At the moment, new comments are shared with the customer. Select the correct Issue Type for the new linked issue. So, when a development team progresses with their fix, your customers are kept up to date.

So, when a development team progresses with their fix, your customers are kept up to date.

In this Jira Service Desk tutorial we're taking a closer look at the Help Center (or the Customer Portal) - the first customers' touch point during the support process.

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Display linked issues on the customer portal in a data panel. In this blog, we will look at how to quickly create a new linked Problem ticket based on the current Incident/Alert. Let's look at a scenario where several service desk customers have reported a bug in a software application.