Freshdesk Openings. These rules allow you to setup your support workflows by performing a predefined set of actions on newly created tickets. Using Freshdesk for multiple agents, team or group will an expensive solution to employ for providing better customer support experience.
I've tried the solution provided here: https. Freshdesk is a cloud-based customer support solution that will help you streamline your customer service and make sure your customers receive the support they deserve! Deliver exceptional customer service with Freshdesk, a leading customer support software and ticketing system.
Freshdesk - Where Does It Fit In Your Plans?
Work splitting for better support management by creating multiple.
Freshdesk provides an automated ticketing system which reads and sorts through all incoming tickets, assigning them to the most appropriate representative,. Freshdesk is a cloud-based customer support software and helpdesk solution. Provides Methods for Interacting with Tickets and require_once("FreshdeskRest.php"); $fd = new FreshdeskRest("yoursubdomain.freshdesk.com".