Zoho Desk Custom Fields

Zoho Desk Custom Fields. Tailor Zoho Desk to work for your business by defining your own Fields, Templates, Statuses and more. You can rename the custom fields, but you cannot change Field Type (e.g.

Zoho Desk Tutorial: How to Migrate Custom Fields from Zoho ... (Cecilia West)

It gives them complete ticket- and customer-related context—that used to be spread across platforms—on a single screen. You can set up each form personally, specify which information your want to get. Top-menu modules can be rearranged or disabled entirely and various components can be renamed to more effectively align with your business needs.

The fields that you have created can be deleted, in case you do not need them.

A Confluence based Knowledge Base can automatically be searched for articles (pages) via this field.

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Practical Postcard tips and Ideas

Zoho Desk is a platform designed to help your company build meaningful relationships with your customers. Freddy suggests answers from your knowledge base. You can rename the custom fields, but you cannot change Field Type (e.g.