Jira Service Desk Dynamic Forms. It means that you've invested in one of the most collaborative ITSM solutions on the marketplace. Dynamic Forms configuration in Jira Service Desk.
Just like filling in the request form shouldn't be that complicated, setting up Dynamic Forms is also quite easy. I am afraid the 'issue key' can't match the 'Record identifier' in the Cases entity. Suggested Edits are limited on API Reference Pages.
With the application navigator and the Edge, users can find applications, modules, and information.
JIRA Service Desk adds an additional layer to a standard JIRA project, allowing for features like an external customer portal to log requests—which don't require additional licenses—and SLA tracking.
Dynamic Forms enable us to avoid such a situation by shortening the form. Jira Service Desk is a solid helpdesk entry for midsize and even large businesses. Suggested Edits are limited on API Reference Pages.