Jira Service Desk Knowledge Base Without Confluence

Jira Service Desk Knowledge Base Without Confluence. With JIRA Service Desk and Confluence, you can help customers help themselves with a self-serve customer portal. You can deflect common questions and resolve issues quicker by integrating JIRA Service If your Development team already uses JIRA Software, you can integrate your service desk with relevant JIRA projects.

Guide to link Knowledge Base to JIRA Service Desk for ... (Fanny Park)

This compatibility allows you to build a knowledge base in your Confluence instance that users can be directed to if their request matches previously written documentation. What are some benefits of using Jira? At first, Jira and Confluence might seem like very different products to you.

You can only suggest edits to Markdown body content, but not to the API spec.

Linking your Confluence knowledge base to Jira Service Desk is straightforward and will give you plenty of extra benefits.

Collecting requests in Jira has never been easier

Guide to link Knowledge Base to JIRA Service Desk for ...

Confluence Knowledge Base with Jira Service Desk: Tips and ...

Jira Service Desk -- Knowledge Base link not worki...

Guide to link Knowledge Base to JIRA Service Desk for ...

Jira Service Desk | IT Service Desk & Ticketing | Atlassian

How to create a knowledge base with JIRA Service Desk ...

Guide to link Knowledge Base to JIRA Service Desk for ...

Integrating Confluence and JIRA Service Desk for Knowledge ...

What are the differences between JIRA Software, JIRA ...

Integrating Confluence and JIRA Service Desk for Knowledge ...

Guide to link Knowledge Base to JIRA Service Desk for ...

10 content modules for Jira and Confluence users | Refined

Time tracking for two users in the same ticket

Using JIRA applications as Knowledge Base - Atlassian ...

As always, if you want or need some guidance. Tip: The Service Desk Knowledge Base Custom Field app gives you the option to add additional parameters pertaining to your issue. Refined is an app installed onto Jira that provides the tools to build custom designed sites without needing to code.