Help Desk 1 Livello Stipendio. Help Desk I e II livello HelpDesk is a ticketing system for teams of any size. Randstad Contact Center, divisione specializzata di Randstad Italia, ricerca per un'azienda cliente nel settore informatico, un operatore help desk di I livello.
Support for basic customer issues such as solving usage problems and fulfilling service desk requests that need IT involvement. What services are available from Enterprise IT Operations? Cerca lavoro Recensioni aziendali Cerca stipendi.
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General questions will be recorded in IT's call logging system and assigned to the Help Desk. This as I say is the first set of onsite personnel (normally), usually dealing with (not always) minor issues such as workstation problems, printer. Support agents (help desk staff) who will be actively managing and responding to tickets raised by contacts.