Jira Service Desk User Cannot Be Assigned Issues. The users who will make this call will need to have the. People in the Developer role are probably.
With Jira Service Desk, it's simple to set auto-notifications for customers when an issue is resolved during various points in the bug resolution While automating your bug tracking is certainly a big step toward eliminating mismanaged issues and speeding up the process overall, it certainly isn't foolproof. jira-service-desk-team. Define your asset types: computers, monitors, printers, cellphones and software. Align your service desk and development teams using Jira Cloud integration with Service Desk.
Now, here's an example of an Xporter for Jira template to get all the approvals of an issue and the information.
I did this myself and attached my jar file with the edited xml config file and a associated js file. (renamed it t.
Knowledge Base Custom Field for Service Desk Link support issues with a customer portal knowledge base https. Assigned to me: A list of the assets assigned to the user who is viewing the report. Save time and resources by escalating new or open incidents directly into Jira and by sending incident details directly to the Jira issue.