Organizations In Jira Service Desk. Organizations in Jira Service Desk are entities that you can organize your customers into. Built on JIRA workflow engine, it connects IT to your business through fast, accountable resolution of customer requests.
JIRA Service Desk is a collaborative service management solution built for IT and service teams. Quickly deploy a service request catalogue with a consumer grade experience that user love. Jira Service Desk plays well with another Atlassian product called Confluence.
Jira Service Desk plays well with another Atlassian product called Confluence.
Out of the box, Jira Service Desk comes with an automation tool.
The JIRA family of applications are built on the JIRA Get service desks : Returns all the service desks in the JIRA service desk's instance that user has Get User in Organization: This method returns all the user associated with an organization. The Jira Service Desk allows you to add an approval step to a status in a workflow, in case approval is needed for issue types (and their associated request types). Customers in the same organization can share issues with others in their Organization (see "Who can customers share requests with?"), see tickets shared with their.