Jira Service Desk Not Sending Emails. Want to try a free trial? I have researched for hours and haven't found an answer on how to set this up using SMTP.
Confluence is a collaborative document management and storage app. Align your service desk and development teams using Jira Cloud integration with Service Desk. The addition makes communication easier within a company, between the company and a client.
Save time and resources by escalating new or open incidents directly into Jira and by sending incident details directly to the Jira issue.
But when the issue transitions to a stage that requires approval, then Service Desk should send out a notification to all the users in the approver field of that issue at that time.
Confluence is a collaborative document management and storage app. I have researched for hours and haven't found an answer on how to set this up using SMTP. Automation is now available as a native feature in Jira Cloud.