Jira Service Desk Hipaa. JIRA Service Desk is a collaborative service management solution built for IT and service teams. We are in the middle of HIPAA compliance process, and We are using Jira Service Desk Cloud Edition as our Ticketing System.
Currently, in some service desk versions, Behaviours do not work when you click Raise a Request from the project admin screen. I have heard/read that our edition doesn't comply with HIPAA and we plan to move to datacenter instead under AWS (according to our researches). Quickly deploy a service request catalogue with a consumer grade experience that user love.
Save time and resources by escalating new or open incidents directly into Jira and by sending incident details directly to the Jira issue.
Select your Jira Service Desk project.
Jira service desk provides you a friendly way to accept tickets from the customer. Jira Service Desk is a solid helpdesk entry for midsize and even large businesses. Spoiler alert: We use Jira Service Desk!