Jira Service Desk Assign To Group. In the customer portal, your request types are organized in vertical tabs based on. Only a single user can be an issue assignee at any given time.
Built on JIRA workflow engine, it connects IT to your business through fast, accountable resolution of customer requests. How we have implemented Jira Service Desk. Jira can't assign an issue to a group, but you can use Components.
The users who will make this call will need to have the.
Depending on the request type Once the field is added, click on the Hide option for the field and select the name of the component with Lead whom you want to automatically assign to the ticket.
Organizations are groups of customers and customers can be members of multiple organizations. JIRA Service Desk is a software built on JIRA that turns it into an intuitive Service Desk tool. There's an option to set up JIRA.