Freshdesk Auto Reply. You could edit the Message or Subject of the notification and save it to send a custom notification to the requesters. Zendesk isn't picking this up and is login it as a new ticket, sending the.
This app can be used by administrators when agents are out of office to organize their tickets to be reassigned to other agents or groups and configure automatic replies to customers when they respond to tickets.
Customer Support Software; Keep your sales team in the know about prospects and close deals faster.
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Agents can reply to or forward tickets or add notes.. If you deleted it by accident and you'd like to restore, please go to Flows -> Trash Folder. The tickets can be prioritized by the type of customer.
