Jira Service Desk 4 6. Jira Service Desk tips from inside @atlassian. Currently, in some service desk versions, Behaviours do not work when you click Raise a Request from the project admin screen.
Even though it's a great ITSM software, it needs a range of apps available on the Atlassian Marketplace to extend its functionalities. Suggested Edits are limited on API Reference Pages. By linking Jira Service Desk with Jira Software, IT and developer teams can collaborate on one platform to fix incidents faster and push changes with confidence.
As the developers of Jira Service Desk, Atlassian designed the product with an easy-to-use customer portal for ticket creation.
Curious how the Jira Service Desk development and support teams collaborate?
Jira Service Desk is a solid helpdesk entry for midsize and even large businesses. Here are some limited examples for scripting JIRA Service Desk. Ultimately, Jira Service Desk ensures that every issue receives proper attention rather than falling through organizational cracks.