Service Desk Zhaw. A service desk is the single point of contact (SPOC) between the service provider (IT) and users for A Service Desk is a ticket management system which allows enterprises to implement strong and. Faveo service desk software system is ITIL / ITSM compliant, with built-in asset, problem, change management and powerful ticketing system.
A service desk handles IT-related issues and service requests within a company's infrastructure.
A Master's degree from the ZHAW School of Management and Law gives you the opportunity to develop yourself and your specialist skills.
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Essentially, service desks support employees by ensuring their day-to-day tools function properly. Service Desk from GoToAssist lets you easily and efficiently manage, track and resolve issues GoToAssist Service Desk seamlessly integrates into your existing workflow, removing redundancy. CA Service Desk Manager is a cloud-based IT service and support management solution.
