Jira Service Desk 3 16 1. Check out our guides for new administrators and users. Customers or employees can submit requests with an easy-to-use help center and add Confluence to Jira Service Desk to get an.
Built on JIRA workflow engine, it connects IT to your business through fast, accountable resolution of customer requests.
JIRA Service Desk adds an additional layer to a standard JIRA project, allowing for features like an external customer portal to log requests—which don't require additional licenses—and SLA tracking.
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New features in Jira Service Desk Cloud
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Adding Emails from Google Group
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Refined Theme for Jira Service Desk | Atlassian Marketplace
Shared Ownership for Dashboards/Filters | Atlassian ...
Oomnitza for Jira Service Desk | Atlassian Marketplace
Jira Core - STAGIL Atlassian Platinum Solution Partner
Advanced Roadmaps tips
Jira Service Desk 4.1.x release notes - Atlassian ...
Jira Service Desk 4.1.x release notes - Atlassian ...
Jira Service Desk Software Review: Overview – Features ...
If you extrapolate the ticket creation through a Rest call, you're bypassing service desk and you're making that call directly to the jira server underneath. Jira Service Desk is a well-known service desk which helps businesses manage customer complaints. Pros Jira Service Desk was very easy to get started with.
