Nmci Help Desk Usmc. The Navy/Marine Corps Intranet (NMCI) is a United States Department of the Navy program which was designed to provide the vast majority of information technology services for the entire Department. Field operators could not conduct effective reachback from deployed positions, nor could they access the NMCI help desk.
As a Help desk manager, you should have a solid technical background combined with customer service.
Your rapid planning, mitigation, and continued communications with various support elements enabled the installation of numerous United States Marine Corps (USMC) Navy and Marine Corps (NMCI) assets to the staff.
Analyze, escalate, resolve, and track customer requests for support using the help. Monitor the functionality and quality of your KBase with timely reports on KBase performance and usage. Help Desk / SharePoint Coding Administrator, Jr level - NAVSEA.












